Made Creative Events

Rental terms and booking policy

These terms apply to every soft play and balloon decor rental booked with Made Creative Events. By booking, you agree to them.

Booking and payment

• Online booking opens 3 weeks to 4 months before the party date. For a sooner date, send us an inquiry.
• A 50% deposit is due when you book and reserves your date.
• The remaining balance, plus any add-ons, is due on the day of the party, online or in person.
• Delivery is free within 15 miles of Old Bridge, NJ. Farther locations may have a delivery fee, which we'll confirm with you before the party.

Cancellations and rescheduling

• Deposits are nonrefundable.
• You can reschedule once to a new available date within 6 months of your original party date. Contact us to reschedule.
• If we have to cancel for any reason on our side, we'll refund your deposit in full.

Setup and space

• We need a flat, clear area: about 12 × 12 ft for Starter Soft Play or the Party Pack, and about 14 × 14 ft for the Premium Party.
• Outdoor setups need flat grass or pavement with shade or cover. Equipment can get hot in direct sun. If weather makes an outdoor setup unsafe, we'll set up indoors where possible or work with you on a new date.
• We arrive before your start time to set up, and return after your play time ends to pack up.

Safety and supervision

• Soft play equipment is designed for children about 1 to 5 years old.
• A responsible adult must supervise the play area at all times. Made Creative Events staff do not supervise children.
• No shoes, food, drinks, gum, face paint or sharp objects in the play area.
• Balloons can be a choking hazard for young children. Keep loose or popped balloons away from little ones.

Care of equipment

• Every piece is cleaned and sanitized before each event.
• The renter is responsible for loss of, or damage beyond normal wear to, our equipment during the rental period.

Contact

Questions about these terms? Email us at madecreativeevents@gmail.com.